+254 20 2020303 info@eaglepoint.co.ke International House, 7th Floor, Mama Ngina Street, Nairobi
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Have a question or ready to book? Our friendly team is available Monday–Saturday, 8AM–6PM EAT.

Office

International House, 7th Floor, Mama Ngina Street, Nairobi

Office Hours

Monday – Saturday: 8:00 AM – 6:00 PM
Sunday: Closed (WhatsApp available)

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International House, 7th Floor, Mama Ngina Street, Nairobi

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FAQs

Frequently Asked Questions

How do I book a tour?
You can book online through our booking form, contact us by phone, email, or WhatsApp, or visit our Nairobi office. We'll confirm your booking within 24 hours.
What is included in your safari packages?
Package inclusions vary, but typically include accommodation, meals (full board), game drives, park entry fees, and ground transfers. Check each package for specific details.
Do I need travel insurance?
We strongly recommend travel insurance for all our tours. We can help connect you with reputable insurance providers. It's not included in our packages by default.
Can you arrange custom itineraries?
Absolutely! We specialize in tailor-made travel. Contact us with your preferences — destination, duration, budget, and interests — and we'll design your perfect trip.
What is your cancellation policy?
Free cancellation is available up to 48 hours before departure for most tours. Please refer to specific package terms. For customized/group trips, different terms may apply.
Do you offer group discounts?
Yes! Groups of 6+ people qualify for special discounts. Corporate, school, and incentive travel groups welcome. Contact us to discuss your requirements.
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